My Universe: Pet Clinic - Cats & DogsWelcome and care for sick animals in your clinic!Discover the veterinary profession and help cats and dogs that need you. An injury, fever, an animal that refuses to eat: its up to you to act! Pay close attention during
My Universe: Pet Clinic – Cats & Dogs
Welcome and care for sick animals in your clinic!
Discover the veterinary profession and help cats and dogs that need you. An injury, fever, an animal that refuses to eat: its up to you to act! Pay close attention during the medical examination, decide what care your four-legged patients need, and take care of their personal well-being through dozens of activities.
Become the head veterinarian Fulfill your dreams and learn to run your own clinic in an adventure full of twists and turns. Develop your veterinary career to unlock new treatments, recruit new helpers, and welcome more animals in distress.
My Universe: Puppies and Kittens
Whether youre a dog or a cat person, your new companions are waiting for you to take them home and give them endless love. Help them grow daily with good care and proper training so they will become well behaved pets. Do not forget to give them lots of cuddles and play with them often. Each animal is unique and has its own personality and preferences so pay attention to your animal needs and they will give it back to you by becoming the most loyal of friends. You can even teach your pet tricks and train them to enter competitions and unlock rewards & new accessories. Participate also in various activities like exploring your neighborhood to find treasures, visiting the meadow and the dog park or go to the shop to acquire new items. Engage with other pets whist walking your companion so they can make four-legged friends to play with and get advice from other owners on how to raise your puppy well.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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